COVID-19 Updates

To our dearest customers:

 

We would like to advise you that our warehouse is still open and continuing to send out orders.

We are taking all the necessary precautions as instructed by the Australian government.

We hope everyone stays safe and continues to follow the advice given to us by our health professionals.

Together we will get through these difficult times.

 

Best Wishes

Planet Linen

 

Australia Post - Mother’s Day delivery timeframes

 

With Mother’s Day coming up, Australia Post is encouraging people to send their gifts in the next few days to get them to Mum by next weekend.

The following dates are recommended to customers for delivery before Mother’s Day on Sunday 10 May 2020:

  • For our normal Parcel Post, parcels to be sent by Friday 1 May 2020 for delivery to the west coast and Monday 4 May 2020 for the east coast.
  • For Express Post, which remains Australia Post’s fastest postal delivery option, parcels can be sent as late as next Wednesday 6 May 2020 for major capital cities.

 

Shipping Updates

 

Our team is working their hardest to process all orders in a timely manner, however you may experience a slight delay in receiving your items.

 

The delays are a direct result of COVID-19. With social distancing and increased hygiene measures in place in our warehouse, Australian post and Fastway, processing, handling and delivery times are taking a little longer than usual.

 

Please rest assure that you order was successful and you will receive an email notifying you that your order has been dispatched from our warehouse shortly. Australia post and Fastway will then further communicate their delivery timings. 

 

Thank you for your loyalty and patience during this time. We promise that when your items arrive it will be worth the wait!

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