Shipping policy
SHIPPING
We will endeavour to process your order and dispatch within 12 - 24 hours of receiving payment. You will receive a confirmation email once your item has been dispatched from our warehouse.
We deliver Australia wide using Auspost & Fastway which requires a signature on delivery unless otherwise stated at the checkout process. If you are not home when delivery takes place your item will waiting at your local post office for collection.
If you live within the Sydney area you are welcome to come and collect your order from our warehouse in Caringbah NSW. Please make sure you state at checkout that you will be picking up your order and please bring your tax invoice as proof of purchase.
Our warehouse is open Monday - Friday 9am to 4pm and we are located at 8 Woodfield Blvd, Caringbah, 2229.
We offer Free Shipping on orders over $99.00. Please note maybe postage charges for bulky items sent to regional and remote WA, SA & NT.
HOW MUCH IS DELIVERY?
Shipping within Australia is free for all orders over $99.00. otherwise, a $9.95 flat rate shipping fee applies.
SHIPPING - TRACKING ORDERS
If your order has been shipped, you would have received a shipping confirmation email from Planet Linen with your tracking information.
If you are not sure on that status of your order, feel free to contact us via phone or email for more information.
DOES PLANET LINEN SHIP INTERNATIONALLY?
We use Australia Post - Regular Postage, which may take 2-5 business days after dispatch depending on lodgement & destination specifications.
We currently only have prices on Planet Linen website to ship to New Zealand, USA, UK, China, Taiwan, Hong Kong, Singapore & Japan only. However, if you are outside these countries please email admin@planetlinen.com.au with your address for a shipping quote.
Country | 0 - 2 Kg | 2 - 3 Kg | 3 - 4 Kg | 4 - 5 Kg | 5 - 6 Kg | 6 - 8 Kg | 8 - 10 Kg |
New Zealand | $20 | $20 | $20 | $40 | $40 | $50 | $60 |
USA | $45 | $60 | $75 | $90 | $100 | $135 | $150 |
UK | $79 | $79 | $95 | $109 | $129 | $155 | $175 |
China | $25 | $35 | $45 | $55 | $65 | $75 | $95 |
Taiwan | $25 | $35 | $45 | $55 | $65 | $75 | $95 |
Hong Kong | $25 | $35 | $45 | $55 | $65 | $75 | $95 |
Singapore | $25 | $35 | $45 | $55 | $65 | $75 | $95 |
Japan | $25 | $35 | $45 | $55 | $65 | $75 | $95 |